WHAT IS THE SHIPPING CHARGE?

Hong Kong & USA - Free shipping

Worldwide - Free for orders above USD300 / USD15 Standard shipping

Express delivery - USD30

For below destinations, only express delivery is available due to unreliable postal service:
- Greece
- Hungary
- India
- Indonesia
- Israel
- Lithuania
- Philippines
- Qatar
- Saudi Arabia
- South Africa
- Turkey
- UAE
- Vietnam

WILL I NEED TO PAY TAX AND DUTIES?

For China, UK and EU orders, import taxes and customs duties will be collected during check out.
For all other destinations, import taxes, customs duties and all associated fees (if any) will be collected by the courier company.

Customs, duties, and taxes vary from country to country, please check with your local customs agency for details and estimated costs.

Please note that if you refuse a shipment or fail to pay any import fees, you will be responsible for the original shipping charges, any import fees that are incurred on the package plus the cost of returning the package to Cafuné. The total amount will be deducted from your refund.

WHERE DO YOU SHIP? HOW LONG DOES IT TAKE TO SHIP TO MY COUNTRY?

We process and ship orders from our Hong Kong warehouse Monday-Friday. 

Express - processed in 1 day, delivery within 3 to 5 days.

Standard - processed in 3-4 days, estimated delivery time is listed below:

Australia - 3-7 days
Canada - 3-7 days
China - 5-10 days
EU - 3-7days
Hong Kong - 1-2 days
Japan - 2-5 days  
Macau - 2-3 days
Singapore - 2-4 days
South Korea - 2-5 days
Taiwan - 2-4 days
UAE - 3-9 days
UK - 3-7 days
USA - 2-5 days



This is a rough guideline of expected shipping time. For “Cash on Delivery” orders, the processing time may be longer. If your shipment takes longer than estimated, we will let you know via email and make every effort to complete your order as quickly as possible.

If your destination is not listed above, please enquire at shop@ca-fune.com

2023 VALENTINE'S DAY DELIVERY CUT-OFF

Please order before below dates to get your gifts by 14 February


China: 1 Feb
Japan & Other Countries: 6 Feb
Hong Kong: Feb

WHAT SHIPPING CARRIERS DO YOU USE?

We use FedEx, Hong Kong Post, UPS, Yamato and SF Express for deliveries.

HOW CAN I TRACK MY ORDER?

Track your Cafuné order here using your order number, email or tracking number.

Alternatively you can track via the shipping confirmation email with link to respective carrier.

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