International Shipping, Duties, Taxes & Return
We process and ship orders from our Hong Kong warehouse Monday-Friday. During peak season like Black Friday period, there may be a delay in our order processing time.
- Express - processed in 1 workday
- Standard - processed in 3-4 days
| Region | Standard Transit Time (Workdays) | Standard Shipping Fee | Express Transit Time (Workdays) | Express Shipping Fee | Duties & Sales Tax | Pre-paid Express Returns Fees (Self-postage option available at own cost) |
|---|---|---|---|---|---|---|
| Hong Kong SAR | 1-2 | Free | Same-day Delivery (Cut-off time: 1pm) | HKD 230 | Included in price | Free |
| Macau SAR | 2-3 | Free | / | Unavailable | Included in price | Free |
| Japan | 4-7 | JPY 1500 or free for orders over JPY 42000 | 3-5 | JPY 2300 | Included in price | JPY 1500 |
| United States | 5-9 | Free | 3-5 | USD 10 | Sales tax added at checkout | USD 20 |
| Taiwan | 4-7 | TWD 300 or free for orders over TWD 9200 | 3-5 | TWD 500 | Included in price | TWD 600 |
| Singapore | 4-7 | Free | 3-5 | SGD 15 | Included in price | Free |
| Australia | / | Unavailable | 1-5 | AUD 20 or free on orders over AUD 450 | Included in price | AUD 30 |
| United Kingdom | / | Unavailable | 3-5 | GBP 8 or free on orders over GBP 240 | Included in price | GBP 20 |
| Canada | / | Unavailable | 3-5 | CAD 10 or free on orders over CAD 400 | Sales tax added at checkout | CAD 30 |
| Malaysia | 4-8 | MYR 50 or free for orders over MYR 1400 | 3-5 | MYR 80 | Included in price | MYR 100 |
| Germany, France, Spain, Netherlands, Italy, Ireland, Belgium | 5-10 | EUR 7 or free for orders over EUR 280 | 3-5 | EUR 14 | Included in price | EUR 20 |
| United Arab Emirates | Unavailable | Unavailable | 4-6 | AED 55 | Included in price | AED 100 |
| Korea (South) | 4-7 | KRW 15000 or free for orders over KRW 390000 | 3-5 | KRW 20000 | Payable at checkout | KRW 30000 |
| Philippines | 7-10 | PHP 600 or free for orders over PHP 16800 | 3-5 | PHP 1000 | Included in price | PHP 1100 |
| Saudi Arabia | Unavailable | Unavailable | 5-7 | SAR 60 | Included in price | SAR 100 |
| Poland | 7-15 | PLN 45 or free for orders over PLN 1300 | 3-5 | PLN 75 | Included in price | PLN 100 |
| New Zealand | / | Unavailable | 2-4 | NZD 20 or free on orders over NZD 490 | Included in price | NZD 30 |
| Switzerland | 7-10 | CHF 7 or free for orders over CHF 270 | 3-5 | CHF 15 | Included in price | CHF 20 |
| Qatar | Unavailable | Unavailable | 5-7 | QAR 60 | Included in price | QAR 100 |
| Israel | 5-11 | ILS 25 or free for orders over ILS 1100 | 3-7 | ILS 50 | Included in price | ILS 100 |
| Sweden | 7-15 | SEK 70 or free for orders over SEK 3300 | 3-5 | SEK 150 | Included in price | SEK 200 |
| Denmark | 5-9 | DKK 50 or free for orders over DKK 2100 | 3-5 | DKK 100 | Included in price | DKK 100 |
| Czech Republic | 7-15 | CZK 200 or free for orders over CZK 6600 | 3-5 | CZK 350 | Included in price | CZK 400 |
| Norway | 7-15 | NOK 70 or free for orders over NOK 3300 | 3-5 | NOK 150 | Included in price | NOK 200 |
| Brazil | 10-18 | BRL 65 or free for orders over BRL 1500 | 5-7 | BRL 100 | Pay at checkout | BRL 100 |
| Mexico | / | Unavailable | 1-5 | MXN 250 or free on orders over MXN 5200 | Included in price | MXN 300 |
| Greece | 7-10 | EUR 9 or free for orders over EUR 280 | 5-7 | EUR 16 | Included in price | EUR 20 |
| Rest of EU | 7-15 | EUR 7 or free for orders over EUR 280 | 3-7 | EUR 14 | Included in price | EUR 20 |
| ROW | 10-18 | USD 12 or free for orders over USD 300 | 5-10 | USD 15 | Payable at checkout | USD 20 |
