International Shipping, Duties, Taxes & Return
We process and ship orders from our Hong Kong warehouse Monday-Friday. During peak season like Black Friday period, there may be a delay in our order processing time.
- Express - processed in 1 workday
- Standard - processed in 3-4 days
| Region | Standard Transit Time (Workdays) | Standard Shipping Fee | Express Transit Time (Workdays) | Express Shipping Fee | Duties & Sales Tax | Pre-paid Express Returns Fees (Self-postage option available at own cost) |
|---|---|---|---|---|---|---|
| Hong Kong SAR | 1-2 | Free | Same-day Delivery (Cut-off time: 1pm) | HKD 230 | Included in price | Free |
| Macau SAR | 2-3 | Free | / | Unavailable | Included in price | Free |
| Japan | 4-7 | JPY 1500 or free for orders over JPY 42000 | 3-5 | JPY 2300 | Included in price | JPY 1500 |
|
United States |
9-14 | Free | 5-9 | USD 15 | Sales tax added at checkout | USD 20 |
| Taiwan | 4-7 | TWD 300 or free for orders over TWD 9200 | 3-5 | TWD 500 | Included in price | TWD 600 |
| Singapore | 4-7 | Free | 3-5 | SGD 15 | Included in price | Free |
| Thailand | 5-9 | THB 400 of free for orders over THB 10400 | 4-6 | THB 650 | Included in price | THB 700 |
| Australia | / | Unavailable | 3-5 | AUD 20 or free on orders over AUD 450 | Included in price | AUD 30 |
| United Kingdom | / | Unavailable | 3-5 | GBP 12 or free on orders over GBP 240 | Included in price | GBP 20 |
| Canada | / | Unavailable | 4-6 | CAD 20 or free on orders over CAD 400 | Sales tax added at checkout | CAD 30 |
| Malaysia | 4-8 | MYR 50 or free for orders over MYR 1400 | 3-5 | MYR 80 | Included in price | MYR 100 |
| EU (inc. Belgium, France, Germany, Netherlands, Italy, Portugal, Spain, Switzerland) | 5-10 | EUR 7 or free for orders over EUR 300 | 3-5 | EUR 14 | Included in price | EUR 20 |
| Central Europe & Scandinavia (Czech Republic, Denmark, Sweden, Norway, Poland) | 7-15 | EUR 15 or free for orders above 300 | 4-6 | EUR 25 | Included in price | EUR 25 |
| Middle East | 6-8 | USD 20 | / | Unavailable | Included in price | USD 30 |
| Rest of World | 10-18 | USD 12 or free for orders over USD 300 | 5-10 | USD 15 | Check with CS | USD 20 |
